GUARANTEED LOWEST RATES

We don't believe in raking people over the coals to make a living. Our businesses have always been known for their friendly "first name basis" experience and lowest pricing guarantee. It's one of the ways we can give back to our hometown. 

• Lowest Price Guarantee: If you provide a written quote on letterhead from a legitimate rental company (not some uninsured Joe-Schmo on social media), we’ll beat their base rental rate by 10%. (Applies to base rental only; delivery and damage waiver excluded.)

• Discounts: Contractors, veterans, and first responders always receive 10% off. Please notify us before signing your rental agreement—final agreements and invoices cannot be amended.

• Reservations & Payment: No reservation is confirmed until payment is made in full and the rental agreement is signed. If another customer signs and pays first, availability may be lost. Start by requesting a reservation through our catalog, submit payment, and once reviewed, we’ll send your agreement for e-signature.

• Cancellations & Refunds: Once the contract is signed, all payments (excluding the security deposit) are non-refundable, regardless of cancellation reason or the weather. When you book, we reserve that equipment exclusively for you and turn away other business. Please book carefully and consider extra time for weather delays.

• Last-Minute Bookings: If you need a machine in the next 48 hours, please call/text 724-698-2700 to ensure we see your request in time. Again, nothing is reserved until payment is received and the agreement is signed.

• Delivery Fees:  Delivery rates are posted in the 'Delivery' section of our website and updated regularly. For an exact quote, add items to your cart, proceed to checkout (no payment required), and enter your job site address—delivery fees are automatically calculated by distance.

• Damage Waiver Charge (DWC):  Customers without their own insurance to cover the rented equipment will be charged a damage waiver charge equal to 18% of the base rental rate (e.g., $700/week rental = $126 DWC). DWC is standard among rental companies, even if they don't point it out up front as we do. If you are a contractor who prefers to add the equipment to your insurance, contact us for the required serial numbers. Please note that damage waiver is not insurance and provides only a limited waiver of your responsibility. The exact DWC will auto-calculate in your cart at checkout. 

• Security Deposit:  A $265 hold is placed on your card for a fully refundable security deposit at the time of reservation in addition to the rental amount due. The deposit is refunded immediately upon satisfactory return of the equipment.